Data Processing Addendums are available to paid subscribers of GitLab.com. This workflow details what to do with fully executed (signed) DPAs received from customers.
Note: This workflow only applies if the user has a paid subscription for GitLab.com.
Locate the customer's Salesforce account. The correct string begins with 001 and can be found: under the Zendesk organization[1], linked in the automatic note posted to a Zendesk ticket[2], or in the Edit interface of the customer portal[3] (screenshots provided below). The URL for the Salesforce account record will look like: https://gitlab.my.salesforce.com/0014M00001hHV5CQAW.
Under the section “Google Docs, Notes, & Attachments”, click "Attach File" and upload the file to the record.
Should you be unable to attach the file yourself, please forward it to legal@gitlab.com with a link to the Salesforce account.
