This page details processes and general guidelines specific to the Executive Business Administrators (EBA's) at GitLab. The page is intended to be helpful, feel free to deviate from it and update this page if you think it makes sense.
We'd love for our fellow team members to contact us in slack at #eba-team. If you need to quickly communicate with the entire team please @ mention exec-admins in slack.
If you would like to schedule a meeting with E-Group at GitLab, please slack the EBA in #eba-team with the following information (or DM if confidential):
When sending a calendar invite for an in-person meeting at Mission Control, please make sure to include the following items in the calendar invite:
EBAs research the best option for a flight and book it according to their executive's schedule. If the Executive requires approving the flights beforehand, please follow that process before booking. Make sure to add a calendar item for 2 hours before take off for check in and add a separate one for travel time before that in the exec's calendar. If a flight was changed or not taken due to delays or other circumstances, make sure to check with the airline for the current flight status.
To view members of Google Groups, reference the gsuite group member repo. A sync is run on the repository every hour, as noted in the README.md file.
There should be one invite for all attendees that includes the following:
The public process does two things: allows others to benefit from the conversation and it acts as a filter since there is only a limited amount of time so we should prioritize conversations that a wider audience can benefit from.
On a quarterly basis, any Executive at GitLab that has dedicated administrative support via an Executive Business Administrator will receieve a survey with a series of questions and a rating scale of 1-5 (5 being excellent) to determine the performance of the EBA team.
Current preferences for flights are:
If people want advice on open source, remote work, or other things related to GitLab we'll consider that. If Sid approves of the request we suggest the following since we want to make sure the content is radiated as widely as possible. To start, we send an email as shown below.
Thanks for being interested in GitLab. If we schedule a meeting it will follow GitLab's Pick Your Brain format. Are you able to submit a draft post with us within 48 hours of interview?
GitLab is a very transparent company and many things that are normally confidential can be found in our handbook, available online. Please consider looking at the following pages prior to our meeting.
Reply to emails: Thanks for wanting to chat. I propose we meet in the format proposed in GitLab's Handbook so that other people benefit from our conversation too. If you're up for that please work with Cheri (cc:) to schedule.
Please note, requests for meeting about remote work, all-remote efforts, distributed workforces, etc should be scheduled with the Head of Remote versus Sid when possible.
For all external parties meeting with CEO (both video call and in-person), the EBA should include the following verbiage and links in the calendar invite:
GitLab is a very transparent company and materials that are normally confidential can be found online, please consider looking at the following Handbook links prior to your meeting with GitLab: Company strategy including planned going public date: https://release-13-0.about.gitlab-review.app/company/strategy/ Our Objectives and Key Results per quarter: https://release-13-0.about.gitlab-review.app/company/okrs/ All team members and numbers per department: https://release-13-0.about.gitlab-review.app/company/team/ Handbook with all our processes in: https://release-13-0.about.gitlab-review.app/handbook/ Pricing plans: https://release-13-0.about.gitlab-review.app/pricing/ Pricing strategy: https://release-13-0.about.gitlab-review.app/handbook/ceo/pricing/ History: https://release-13-0.about.gitlab-review.app/company/history/ About: https://release-13-0.about.gitlab-review.app/company/ All Remote: https://release-13-0.about.gitlab-review.app/company/culture/all-remote/ GitLab Unfiltered on YouTube https://www.youtube.com/channel/UCMtZ0sc1HHNtGGWZFDRTh5A/videos
Contact details for external meetings should be collected in advance by the EBA to the CEO and listed in the calendar invite as:
The EBA to the CEO will coordinate all meetings at Mission Control. If a group would like to visit GitLab's offices, please ping the EBA to the CEO in slack to discuss the opportunity. Due to limitations in size, we cannot host large groups but are willing to meet remotely and publicly. GitLab is an all-remote and distributed organization and we do not have a head office.
Access to Mission Control: In case of a meeting in San Francisco at Mission Control please copy-paste building access instructions into the calendar invite from the "GitLab Mission Control Access Instructions" Google Doc.
David Hong, David Sakamoto, Mike Pyle, Ryan O’Nell, Michelle Hodges, Brandon Jung
Bryan Wise, VP of IT - Craig Mestel, VP of FP&A - Dale Brown, PAO - Igor Groenewegen-Mackintosh, Director of Tax - Tony Righetti, Sr. Director of IR